Last updated: October 6, 2026
This page explains what personal information we collect on eskapad-books.com, why, who we share it with and how to exercise your rights.
Who we are
The eskapad-books.com website and the esKapad brand are operated by:
NextLine Editions
241, rue Calixa-Lavallée
Boucherville, Quebec J4B 2W4
Canada
Person in charge of the protection of personal information: Benjamin Leycuras, info@eskapad-books.com.
The information we collect
- When you order: your name, billing and shipping addresses, email address, phone number and the contents of your order.
- When you pay: payment is handled by our payment providers. We do not see or store your card number.
- When you create an account: your email address, your password (encrypted) and your order history.
- When you sign up for the newsletter or an online adventure: your email address and, if you give it, your first name.
- When you write to us: your name, your email address and the content of your message.
- When you browse the site: your IP address, device and browser type, and the pages you view, through cookies and statistics tools.
Why we use it
- To prepare, print and deliver your order, and keep you informed of its progress.
- To answer your questions and handle replacement or refund requests.
- To send you our newsletter, only if you signed up for it.
- To measure traffic on the site and the effectiveness of our advertising, so we can improve the site.
- To meet our legal obligations, in particular accounting and tax obligations.
We do not sell your personal information.
Who we share it with
We give our service providers only what they need to do their job:
- Printing and delivery: our printers, Lulu Press (United States) and Bookvault (United Kingdom), and the carriers receive your name, shipping address and phone number.
- Payment: WooPayments (operated with Stripe) and PayPal process your payment.
- Newsletter: systeme.io stores your email address and sends our messages.
- Statistics: Jetpack and WooCommerce Analytics (Automattic) measure traffic on the site.
- Advertising: we may use measurement tools from Reddit and Meta to know whether our ads lead to visits or purchases.
- Hosting and display of the site: our web host, the bunny.net content delivery network and Google Fonts receive your IP address in order to show you the pages.
We may also disclose information when the law requires us to.
Transfers outside Quebec
Several of these providers are located outside Quebec, in particular in the United States, the United Kingdom and the European Union. Your information may therefore be stored or processed there, and be subject to the laws of those countries.
Cookies
- Necessary cookies: they remember your cart, your account login and your language. The site does not work properly without them.
- Statistics cookies: they help us know which pages are viewed.
- Advertising cookies: they let Reddit and Snapchat measure the effect of our ads.
You can refuse or delete cookies in your browser settings. If you refuse the necessary cookies, you will no longer be able to order on the site.
How long we keep it
- Orders and invoices: 6 years, as required by tax law.
- Customer account: until you ask us to delete it.
- Newsletter: until you unsubscribe. Every message contains an unsubscribe link.
- Messages: up to 2 years after our last exchange.
Security
The site uses an encrypted connection (HTTPS) and access to your information is limited to the people who need it. No system is perfectly secure: if an incident created a serious risk for you, we would inform you, as well as the Commission d’accès à l’information du Québec.
Your rights
At any time, you can:
- ask what information we hold about you and get a copy of it;
- have inaccurate or incomplete information corrected;
- withdraw your consent, for example by unsubscribing from the newsletter;
- ask us to delete your information, except what the law requires us to keep.
Write to info@eskapad-books.com. We reply within 30 days.
If you are not satisfied with our answer, you can contact the Commission d’accès à l’information du Québec. If you live in the European Union or the United Kingdom, you have the rights set out in the GDPR and can contact the data protection authority in your country.
Children
The site is not intended for children under 14, and we do not knowingly collect information about them. If you believe a child has given us information, write to us so that we can delete it.
Changes
We update this page when our practices change. The date of the last update is shown at the top of the page.